Receives initial contacts and makes initial assessments on new unattached agency clients or walk-in/emergency clients seeking emergency services. Counsels crisis clients to stabilize clients' conditions and prevents clients from harming themselves or others using short-term crisis intervention techniques and/or referral to other support services.
Employee will adhere to the Memorial Health System (MHS) Code of Conduct, the MHS Ethics and Corporate Compliance Plan, MBH policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.
- Master's or doctoral degree in Social Work, Psychology, Counseling or closely related human service field from accredited university is required. Completion of clinical practicum preferred.
- Must have valid IL Driver's License, availability of own transportation, and proof of auto liability insurance.
- Must be able to participate in after-hours emergency services as requested.
- Direct Clinical Services
- Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
- Provide direct service intervention for walk-in/emergency clients.
- Provide required weekly billable services to clients.
- Respond to requests for service from the community and link to appropriate MBH program or other community providers.
- Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
- Coordinate referrals for emergency psychiatric assessments and medication refills.
- Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
- Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples, and families.
- Manage the termination process and discharge planning to enhance clients' abilities to retain treatment changes and/or use other available support services.
- Conduct screenings and facilitates referrals from local hospitals, other agencies and/or internal programs to the state psychiatric facility (AMMHC).
- Complete concurrent documentation at time of service with client.
- Client Information System
- Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients' consent to current treatment and for exchange of information.
- Complete required administrative forms (such as: 1009, 1006, Time Off Slips, Expense Vouchers). Collect necessary information for billing and fee collection.
- Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
- Training Activities/Professional Growth
- Supervisor and employee mutually identify professional goals that will enhance job related skills.
- Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.
- Participate in agency meetings, committees, and special projects to enhance professional expertise.
- Complete all mandatory education requirements by specified deadlines.
- Participate in staff meetings and in-services to keep abreast of agency policies and procedures, meet requirements for continuing education, and upgrade professional knowledge.
- Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to agency policy to provide a professional working environment and effective service delivery.
- Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
- Job Relationships
- Adhere to MHS/MBH Behavioral Standards.
- Communicate directly with Program Manager for clinical supervision, clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
- Other Job Responsibilities
- Share information on agency philosophy, procedures, policies, and treatment modalities to help prospective clients and interested citizens to understand better MBH operations.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
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