Full Job Description
An exciting opportunity to join a growing organization! RelateCare provides the very best in-patient access, telehealth, Nurse Triage, contact center and outsourcing solutions to healthcare organizations around the world. We are currently seeking Telehealth Registered Nurses in Massachuetts or New Hampshire.
The Telehealth RN facilitates patients’ access to the appropriate level of care by receiving acute care calls, assessing needs, clinical decision making, referrals to health care providers, services, and community resources, as well as post discharge calls – all over the phone. This position promotes wellness and informed decisions by providing health information, home care advice, and prevention concepts.
Qualifications – Ideal candidates will have:
- Registered Nursing degree (RN); BSN preferred
- Active Registered Nurse, Board of Nursing License in MA, NH or Compact state license
- Minimum of 3 years clinical nursing experience – ER and/or ICU preferred
- Experience with EPIC EMR is preferred
- Working knowledge of Microsoft Office, ability to resolve
- Accepting Full Time and Part Time roles.
- Alternating weekend shifts
- 24 hours a day operations; Hours are subject to change based on business needs
- High-speed internet with ethernet hookup required
- Designated office within residence
- Laptop, headset, and phone provided
- Shift differentials for overnight and weekend hours!
- Medical, Dental and Vision insurance
- Opportunity to up-skill and grow within RelateCare
RelateCare is an Equal Opportunity Employer. Discrimination and harassment of any kind is not tolerated in our organization. All our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please email us at firstname.lastname@example.org with more information and indicate “Applicant Accommodation” on the subject line.
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
What to prepare
Preferred dress code
Casual (come as you are, but please be presentable)
RelateCare is a healthcare contact center providing on-site consultancy, outsourcing solutions, and shared services to leading hospitals and health care organizations. We are a multidisciplinary team of patient service representatives, schedulers, nurses, and contact management specialists offering support to our clients’ patient services. RelateCare is fast becoming a global leader in the delivery of patient access and patient engagement solutions in the US and Europe. RelateCare is based in Waterford, Ireland and Cleveland, Ohio with remote working options for certain roles. We proudly specialize in connecting patients, providers, and caregivers while ensuring that patients can access the right care at the right time and in the right place.
Our Registered Nurse Roles, have a unique perk to be able to work remotely from home.
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
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