Telehealth Medical Director

MD Ally Technologies, Inc.

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Department : Operations

Employment Type : Part-Time

Minimum Experience : Experienced

MD Ally is a Public Health & Safety Telehealth solution that enables greater connectivity between public health & safety and the broader healthcare ecosystem. Our solutions allow dispatchers and first responders to transfer non-emergency callers from 911 to virtual care instead of dispatching valuable, emergency resources.


Our Medical Director will ensure high quality, patient-centered care by leading clinical and quality initiatives that support the excellent provision of virtual care performance and practice standards across our provider partners. They will be intricately familiar and conversant with all relevant aspects of pre-hospital emergency care and affiliated EMS systems that relate to patient safety and outcomes and have a strong sense of how to oversee a patients transition to and care via telehealth.


  • Actively partner with and guide partnering Public Safety Medical Directors to determine the most appropriate low-acuity incident types based on evidence-supported historical EMS clinical practices, data and outcomes.
  • Manage provider relations and leads the recruitment of provider group partnerships and physician network development.
  • Advise and guide the development of certification and credentialing review policies of documentation provided by physician partners and ensure adherence to licensure, experience, and quality care standards.
  • Actively direct and oversee partnerships with provider group partners to establish and optimize patient care protocols, provider training, documentation and reporting.
  • Implement and manage continuous quality improvement programs based on evidence-supported practices and outcomes, so as to critically appraise and advance the quality of clinical performance for our clients.
  • Establish mental and physical welfare protocols to ensure the safety of patients and providers; including supporting patient education initiatives and technical infrastructure development that incorporates business logic meant to support patient care and safety best practices.
  • Evaluate clinical appropriateness of new medical technologies and programs, and make recommendations concerning the relevance of such technologies and programs.


  • Graduation from a US medical school
  • Completion of an ACGME approved residency in Emergency Medicine or more than 5 years experience as a hospitalist.
  • Experience working with EMS or public safety agencies is strongly preferred
  • Experience in telehealth and providing virtual medical care
  • State medical license in good standing
  • State pharmacy license in good standing
  • DEA license in good standing
  • Interstate Medical Licensure Compact participation is a plus but not required
  • Proficient with computers and the use of electronic health record systems
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Thorough knowledge of state telemedicine laws and regulations

Academic degrees must have been awarded by regionally accredited institutions. Employment is contingent on the completion of appropriate background verification, which may include criminal history, credit history, sex and violent offender registry, education verification, licensure, and employment history

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