TeleHealth Clinical Outcomes Researcher Senior – Remote

Intermountain Healthcare

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**Job Description:**

This individual develops and produces validated outcome studies for key stakeholders that support digital healthcare business or clinical initiatives. This position facilitates the development, analysis, interpretation, and management of a variety of complex data elements for process improvement, operations, strategy, cost reduction, patient safety, satisfaction, and healthcare research. This position performs research that uses Intermountain's model healthcare delivery system to advance clinical investigation, improve patient outcomes and healthcare quality through innovation, discovery and implementation science.

Job Description


The Senior Level Clinical Outcomes Analyst is a key contributor in a partnership with clinical leaders, data scientists and financial experts to design and develop outcome studies that validate digital care transformation and its management models. The ability to coordinate and align various data into persuasive clinical and business-friendly terms, along with clear communication, is vital to the success of this role. This role reports to an Executive Director level position.

**Job Essentials**

This position develops and produces Digital Care / TeleHealth study to show the cost/benefit and value of digital care and telehealth solutions. This position leads or supports studies for publication internal and external to Intermountain Healthcare.

This position provides guidance and development in design and management of research, CQI, and analytic projects for telehealth and digital care delivery related services and programs. The incumbent proactively facilitates clinical and non-clinical discussions across acute and non-acute patient services to demonstrate clinical, operational, and business value of programs. This position works in collaboration with diverse team members including Data Analysts, Clinical Program leaders, Technology, Finance, and other Subject Matter Experts (SME) to quantify, measure, validate and present results. This position acts as a lead for identifying project priority and alignment.

**Core Essentials:**

Provides senior level consulting in design and management of research, CQI, and analytic projects for telehealth and digital care delivery related services and programs.

Identifies/defines key metrics and analytic methods for evaluating telehealth-based and digital care services with clinical programs or business leaders. Keeps apprised of clinical research developing new ideas and key questions that should be evaluated.

Participates in clinical program reviews to develop and validate value propositions for consideration and business case proposal metrics development.

Comprehensive understanding of clinical practice models including various telehealth-based and digital care c models and services.

Provides project management and leadership as appropriate to drive timelines and deliverables.

Creates and participates in developing and creating resulting reports, research papers, presentations, articles, and other documentation of study results.

Actively networks and builds professional relationships throughout Intermountain Healthcare, the regional community, and national user groups and forums. Upon invitation, makes presentations to internal and external user groups and forums. May participate in case studies conducted by external groups upon approval.

**Additional Essentials:**

Use statistical or analytical software in programs to understand data, query models, and results.

Collaborates with team on supervision of analyses, selecting appropriate models, determining data sources, driving interpretable results, and actionable insight.

Designs and develops data driven reports that include graphs, output lists of data, and basic use of parameters that are used to promote evidence-based decision making.

Assists in the identification of clinical and technology-based data quality issues. As appropriate, trains other individuals and teams in the routine use of data collection, analysis, reporting, and interpretation tools for measuring performance.

Documents work and projects per enterprise-wide standards.

Openly shares and proactively offers appropriate suggestions to help the team accomplish its goals.

Knowledgeable in quality improvement principles, study design, development, analysis and dissemination of new knowledge and the use of evidence to guide and support clinical practice.

**Minimum Qualifications**

Master's degree in a field of study relevant to the position. Education must be obtained through an accredited institution. Degree will be verified.

Five years of experience in clinical delivery including in-person or telehealth.

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Knowledge and use of statistical software systems, performing statistical analysis, technical writing, and working with outcome-oriented data.

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Five years of experience using statistical research methods in quantitative and their use in outcomes tracking.

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Experience using word processing, spreadsheet, database, statistical, internet, and e-mail applications.

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Experience working with advanced database queries using SQL.

**Preferred Qualifications**

Five years of healthcare industry related experience.

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Experience with Telehealth services and models .

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Strong proficiency using word processing, spreadsheet, internet and e-mail, and scheduling applications.

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Experience in a role requiring effective verbal, written, and interpersonal communication skills.

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Demonstrated understanding of data visualization.

**Physical Requirements:**

Interact with others requiring the employee to verbally communicate information.

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Operate computers and other IT equipment requiring the ability to move fingers and hands.

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See and read computer monitors and documents.

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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.


Valley Center Tower

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**Scheduled Weekly Hours:**


Equal Opportunity Employer

Intermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Thanks for your interest in continuing your career with our team!

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