Registered Nurse (RN) Tele Health – Emergency Med Services – FT Nights *NON-BEDSIDE OPPORTUNITY


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Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.





Registered Nurse (RN) Tele Health – Emergency Medical Services

FT Nights; including rotating weekends

7P – 7A (based on 3 days/12 hrs shift)






Primary Purpose

Provides complex, clinical specialty care in partnership with EMS providing non-diagnostic telephone assessment to establish appropriate level of care. Uses structured, protocol-driven guidelines based on nursing assessment and experience with  educational knowledge and integration with 1st responders to determine level of urgency, structured recommendations, and timeframe for medical evaluation of patient symptoms and/or situation.




  •  Medical – Active Day 1 of hire
  •  Dental
  •  Vision
  •  Life Insurance
  •  Disability Insurance
  •  Flexible Spending Accounts
  • Paid Personal Leave
  • Tuition Reimbursement
  • Employee Health Center
  • Parkland Center of Nursing Excellence
  • SPARKS Peer Support Network
  •  And more!



Job Summary:


  • Provides non-diagnostic telephone assessment of patient's symptoms and/or situations adhering to medically approved nursing assessment guidelines to determine the level of urgency and timeframe for evaluation based on nature of symptoms.
  • Completes computerized call documentation in an accurate and timely manner in accordance with established Parkland and department standards, goals, and objectives.
  • Serves as a patient advocate, focusing on patient needs, patient rights, and confidentiality, religious and cultural preferences.
  • Provides needs assessment and age-specific health education for assigned patient population.
  • Receives and supports emergency medical activation calls as dictated by needs of the business, and in accordance with the rotating operational schedule. For example: medical assist, code blue, BERT, others.
  • Responsible for accurate and timely response to incoming calls from field paramedics using the BioTel system. Prioritizes calls, collects patient data, documents condition, health history, ordered treatment and medications, analyzes information and directs field paramedic activities using knowledge of Medical Control, EMS protocols, and ensures that the patient's condition is rapidly assessed and properly managed.
  • Ensures that patient transport management is clear and coordinated with appropriate healthcare personnel. Consults with the BioTel physicians when needed.
  • Communicate with EMS providers and necessary allied health providers as to critical patients' arrival. Notified receiving hospitals of patient's status and estimated time of arrival and documents all communications.
  • Develop and maintain knowledge of BioTel Medical Control System, all agencies under the BioTel Medical Control System, Trauma Protocols, EMS Protocols, and BioTel Clinical Practice Guidelines.
  • Provides care to assigned patient population in accordance with the current State of Texas Nursing Practice Act, established protocols, multidisciplinary plan of care and clinical area specific standards.
  • Communicate effectively, in English, to include but not limited to, communication via telephone, overhead paging and in person.
  • Consistently maintains constructive working relationships with all Parkland internal/external customers, employees, etc. and may serve as preceptor to new staff members.




Minimum Qualifications:


Education –

  • A.S. or BSN Degree from an accredited school of nursing.


Experience –

  • Minimum of  four (4) years of nursing experience to include direct patient care assessment.
  • Minimum of two (2) years of nursing experience in: Emergency Medical Services; Emergency Room; Paramedic; and/or Air Medical.
  • Ability to pass typing test with minimum score of 20 words-per-minute and no more than 3 errors.


 Equivalent Education and/or Experience –

  • May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.



Certification/Registration/Licensure –

  • Must have current, valid RN license or temporary RN license from the Texas Board of Nursing; or, valid Compact RN license.
  • Must obtain within 90 days of hire or placement in role a healthcare provider CPR course completion card from one of the following: American Heart Association; American Red Cross; or Military Training Network.
  • May be required to have additional specialty certifications.




Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

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