Patient Support Representative (Telehealth)

Red Mountain Weight Loss

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Red Mountain Weight Loss (RMWL) can promise you an environment that offers both fun and excitement and one that brings a sense of personal fulfillment, joy, and pride in accomplishments. We are the leading weight loss practice in the Southwest and Arizonas leader in med spa treatments. With 17 locations throughout Arizona and Texas, as well as a telemedicine department, RMWL is continuing to grow and we're looking for great people to join our team. Summary of Position: RMWL Patient Support Representatives assist the medical provider in an upscale telemedicine setting while providing first-class customer service. To be a part of our team, you'll need to become knowledgeable about all of our products and services and love providing encouragement to patients on their weight loss journeys. Our team members embrace our RM Way. We go above and beyond to ensure that our team members receive the best training in the field. We keep our communication and listening skills strong and our attitudes positive. You are supportive of the team you work with as you all grow together. Internal growth and development are the keystones to our success. This position would be a great fit for candidates who have previously worked in face-to-face roles such as receptionist, front office, front desk, sales associate, and barista. This is not a call center position and while we welcome call center rockstars to apply for our Customer Service Center roles, the Patient Support Rep role requires a different skill-set. QUALIFICATIONS: Recent face-to-face customer service experience Excellent work ethic Outstanding customer service Technologically equipped – A flexible schedule that has the availability to work between the hours of 6:00 am and 6:00 pm Monday – Friday and 7:00 am and 4:00 pm on Saturdays (every Saturday availability is mandatory) What can we offer for all of your hard work?: Compensation: Competitive compensation Saturday shift incentive Bi-annual reviews Comprehensive benefits: Medical, dental, and vision benefits, 401k, and Health Savings Accounts Employer-paid life insurance Paid time off: Company-paid holidays and vacation days Additional benefits: Generous discounts on all products and services for employee, family, and friends Company-paid training Employee referral bonuses Amazing company culture And more Red Mountain Weight Loss is an equal opportunity employer. Location: 14000 N Hayden Rd, Scottsdale, AZ 85260, USA Job Type: Full-time Pay: $15.00 – $19.00 per hour Schedule: 8 hour shift Monday to Friday Weekend availability Application Question(s): We currently operate from 6:00 am to 6:00 pm Monday – Friday and from 6:00 am to 4:00 pm on Saturdays. Are you available to work within these hours? Education: High school or equivalent (Required) Experience: face-to-face customer service: 1 year (Preferred) Work Location: One location Work Remotely: No

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